Privacy Policy

Purpose

Acu-Tech Pty Ltd is dedicated to giving you quality services. This policy explains how we handle your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles (NPPs) guide how we collect, use, share, store, protect, and dispose of your Personal Information.

Associated Document

Responsibility

Marketing Assistant

• You need to post the privacy policy on the Acu-Tech Piping Systems website.
• You also need to post it on the Polyweld Tech Academy website.

Corporate Service Manager

Responsible for the development, approval, and implementation of the privacy policy.

Privacy Policy

What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect can include names, addresses, email addresses, phone, and facsimile numbers. This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.acu-tech.com.au, from your website, from business registries, from other publicly available sources, and from third parties.

We don’t guarantee website links or policies of authorized third parties.

We collect your Personal Information mainly to provide our services, share information with our clients, and for marketing. We may also use your Personal Information for related purposes. This is in cases where you would expect such use or sharing. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will explain why we are collecting it and how we will use it, when possible.

Sensitive Information

Sensitive information is defined in the Privacy Act. It includes details about a person’s race or ethnic background. It also covers political opinions and membership in political groups. Additionally, it includes religious or philosophical beliefs. Information about trade union membership is also sensitive. A person’s criminal record and health information are included too.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorized by law

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In this case, we will take steps to make sure you know about the information given to us by the third party.

Website Analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You can refuse cookies by changing the settings on your browser. However, if you do this, some features of this website may not work.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy. Our website uses Google Analytics, a service which transmits website traffic data to Google servers in Australia. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using this website, you agree that Google can process your data. This is done as explained in Google’s Privacy Policy and for the reasons mentioned above. You can opt out of Google Analytics. To do this, disable or refuse the cookie. You can also turn off JavaScript. Another option is to use the opt-out service from Google.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorized by law

Security of Personal Information

Your Personal Information is stored safely. This helps protect it from misuse, loss, and unauthorised access, changes, or sharing. When we no longer need your Personal Information, we will take steps to destroy it or remove your identity from it. Most Personal Information will be stored in client files. We will keep these files for at least 7 years.

Access to Your Personal Information

You can access the Personal Information we have about you. You can also update or correct it, with some exceptions. If you wish to access your Personal Information, please contact us in writing. Acu-Tech will not charge you for your access request. However, they may charge a fee to provide a copy of your Personal Information. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you notice that our information is outdated or incorrect, please let us know as soon as possible. This will help us update our records and keep providing you with quality services.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

119 Kelvin Road, Maddington WA 6109
privacy@acu-tech.com.au
08 9238 8000

Privacy Policy 

Implementation

Document Control

Controlled documents may be amended by authorizing personnel through the red-lining process. Here, any amendments are to be handwritten, initialled, and dated by the authorized person. If a document seems to be lacking, an employee can ask for a change using the change request form (F003). The amendment will then be reviewed and approved according to the P001 Document Control procedure.

Website Policy

The Acu-Tech Piping Systems Website (the “Site”) is an online service from Acu-Tech Piping Systems. You must follow the terms and conditions below to use it.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE.

ACU-TECH PIPING SYSTEMS can change this agreement at any time. These changes will take effect right after they are posted on the site. You agree to check the agreement regularly. This way, you will know about any changes. If you keep using the site, it means you accept the updated agreement.

COPYRIGHT, LICENSES AND IDEA SUBMISSIONS

The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are Acu-Tech Piping Systems, its affiliates, or other third-party licensors. You cannot change, copy, reproduce, republish, upload, post, transmit, or share any material on the site. This includes text, graphics, code, and software.

You can print and download parts of the material from the Site for your own non-commercial use. However, you must not change or remove any copyright or ownership notices from the materials. You agree to give Acu-Tech Piping Systems a non-exclusive, royalty-free, worldwide license. This license is permanent and allows them to sub-license. They can reproduce, distribute, transmit, and create new works from any materials you submit. This includes ideas for new or improved products and services. You can share these materials in public areas of the Site. This includes bulletin boards, forums, and newsgroups. You can also send them by email to Acu-Tech Piping Systems. They can use these materials in any way and in any media now or in the future.

You also give Acu-Tech Piping Systems permission to use your name with the submitted materials. This includes all advertising, marketing, and promotional materials related to them.

You agree that you cannot take action against Acu-Tech Piping Systems for any claims about your communications.

TRADEMARKS

The publications, products, content, or services mentioned here or on the Site are trademarks of Acu-Tech Piping Systems. Other product and company names mentioned in the Site may be the trademarks of their respective owners.

USE OF THE SITE

You understand that Acu-Tech Piping Systems does not operate, control, or support any information, products, or services online. This is true unless they are clearly marked as supplied by Acu-Tech Piping Systems. Except for information, products, or services identified by Acu-Tech Piping Systems, everything else is from third parties. These third parties are not connected to Acu-Tech Piping Systems.

You know that Acu-Tech Piping Systems cannot promise that the files you download from the Site are safe. They may contain viruses or harmful code. You need to set up enough procedures and checkpoints to meet your needs for accurate data input and output. You must also have a way outside the Site to recover any lost data.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. ACU-TECH Piping Systems gives site and related information “as is.”We do not offer any guarantees or promises. This includes any claims about title, non-infringement, or implied warranties of merchantability or fitness for a specific purpose. We are not responsible for any costs or damages. This includes issues that arise from using our service or any information we provide online. It is your responsibility to verify the accuracy and completeness of all information. This includes opinions, advice, services, and products. You should also assess their usefulness. This applies to information provided through the service or found on the internet. ACU-TECH PIPING SYSTEMS DOES NOT GUARANTEE THAT THE SERVICE WILL ALWAYS WORK WITHOUT INTERRUPTIONS OR ERRORS. THEY ALSO DO NOT PROMISE TO FIX ANY PROBLEMS IN THE SERVICE.

You understand that the internet has unedited content. Some of this content may be sexually explicit or offensive to you. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. ACU-TECH PIPING SYSTEMS HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.

LIMITATION OF LIABILITY

ACU-TECH PIPING SYSTEMS will not be responsible for any incidental, consequential, or indirect damages. This includes damages for lost profits, business interruptions, or loss of programs and information. These damages may arise from using or not being able to use the service. They also apply to any information or transactions provided or downloaded from the service. Additionally, this includes any delays in receiving such information or service. Acu-Tech Piping Systems and its authorized representatives may know about the possibility of damages. This includes any claims related to errors, omissions, or mistakes in the service or materials downloaded through the service. Some states do not allow limiting liability for consequential or incidental damages. So, the above limitation may not apply to you. IN SUCH STATES, ACU-TECH PIPING SYSTEMS LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Acu-Tech Piping Systems does not make any claims about other websites. This includes sites you may visit from this one or that link to it. When you visit a non-Acu-Tech Piping Systems website, please know it is not connected to Acu-Tech Piping Systems. Acu-Tech Piping Systems does not control the content on that website. A link to the Acu-Tech Piping Systems website does not mean that Acu-Tech supports or takes responsibility for its content or use.

INDEMNIFICATION

You agree to protect and defend Acu-Tech Piping Systems and its staff from any losses or costs. This includes reasonable attorney fees. You are responsible for any violations of this Agreement by you or anyone else using the Service.

THIRD PARTY RIGHTS

The rules in paragraphs 2 (Use of the Service) and 3 (Indemnification) help Acu-Tech Piping Systems. They also protect its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the Service. Each of these people or groups can assert and enforce those rules directly against you for themselves.

TERM; TERMINATION

This Agreement may be terminated by either party without notice at any time for any reason.

The rules in paragraphs 1, 2, 3, 4, and 6 will still apply after this Agreement ends.

• Paragraph 1 covers Copyright, Licenses, and Idea Submissions.
• Paragraph 2 discusses the Use of the Service.
• Paragraph 3 is about Indemnification.
• Paragraph 4 addresses Third Party Rights.
• Paragraph 6 includes Miscellaneous information.

MISCELLANEOUS

This Agreement will be governed by the laws of Australia. These laws apply to agreements made and performed in Australia. You agree that any legal action between Acu-Tech Piping Systems and you must take place in a court in Australia. You must start any claim about the Service within one year after it happens. If you do not, you cannot make the claim. Acu-Tech Piping Systems’s choice not to enforce any part of this Agreement does not mean they give up any rights. The actions between the parties and trade practices will not change any part of this Agreement. Acu-Tech Piping Systems can give its rights and duties in this Agreement to anyone at any time without telling you.

Any rights not expressly granted herein are reserved.